Cloud Contact, Voice &
Messaging in
Bring voice, chat, and messaging together in one cloud solution. Enhance team collaboration and customer engagement with ease. Streamline communication and improve service efficiency.
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Here's what's happening with your team today.
Revenue Analytics
Track your performance over time
Conversion Rate
Satisfaction
Quick Actions
Notifications
Campaign Launched
Your new email campaign is now active
2 minutes ago
New Customer
John Smith just signed up for your service
5 minutes ago
System Update
Scheduled maintenance in 2 hours
1 hour ago
Profile
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Experience CloudConnect
Get full access to all features for 14 days, no credit card required.
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Get Started in 3 Simple Steps
From setup to seamless communication—get your unified system running in minutes with our streamlined process.
Choose Your Plan
Select the perfect, scalable plan that fits your business needs.
Configure System
Instantly set up your numbers and users in our intuitive dashboard.
Powered by Next-Generation AI
Transform your business interactions with our AI-powered features for seamless communication, analysis, and optimization.
Real-time Transcription
Convert speech to text instantly with 99.5% accuracy using advanced AI language models.
- Multi-language support for global teams
- Real-time processing with zero delay
- Custom vocabulary and industry terms
- Automatic punctuation and formatting
Intelligent Call Routing
Smart AI algorithms route calls to the most qualified agents based on context and expertise.
- Context-aware routing decisions
- Agent skill matching technology
- Priority-based queue management
- Predictive wait time estimation
AI Sentiment Analysis
Monitor customer emotions in real-time to improve satisfaction and resolve issues proactively.
- Real-time emotion detection
- Escalation alerts for negative sentiment
- Customer satisfaction scoring
- Mood trend analysis and reporting
Actionable Insights
Transform your communication data into powerful business intelligence with AI-driven analytics.
- Predictive analytics and forecasting
- Performance optimization recommendations
- Custom dashboard and reporting
- ROI tracking and business metrics
Your All-in-One Communication Hub
Stop switching between apps and simplify your workflow. Acepeak.ai combines every communication tool your business needs into a single, powerful, and intuitive platform.
Unified Voice & Video
Crystal-clear calling and meetings with HD quality and seamless connectivity across all devices.
Integrated Team Chat
Instant messaging for collaboration with file sharing, emoji reactions, and threaded conversations.
Global Cloud Phone
Your business number, anywhere with international calling, voicemail, and call forwarding.
Smart AI-Powered Analytics
Gain insights from conversations with real-time analytics, performance tracking, and automated reporting to optimize your communication strategy.
Seamless CRM Integration
Connect your tools for a unified workflow with automated data sync, custom integrations, and streamlined processes across all platforms.
Solutions Tailored for Your Industry
Discover how our platform adapts to meet the unique challenges and requirements of your specific industry with specialized features and compliance standards.
Insurance
Smart, secure, and streamlined solutions for the modern insurer.
Our compliant communication platform enhances policyholder engagement and streamlines claims. It provides tools to improve customer support and build trust.
Key Features
Performance Overview
Analytics
Activity
Experience the Acepeak Difference
Upgrade from outdated phone systems to our all-in-one platform for unmatched power, flexibility, and value
Traditional Systems
The Acepeak Way
Seamless Integrations
Connect with your favorite tools and platforms to streamline your workflow
What Our Customers Say
Discover why thousands of customers trust us with their business needs
Acepeak.ai's unified platform is a game-changer. The AI insights have helped us refine our sales pitch and directly boost conversion rates.
The transition to Acepeak.ai was flawless. Its reliable, centralized platform has dramatically streamlined our operational workflows and improved team coordination.
With Acepeak.ai, we never miss a customer call. The platform's reliability and intuitive tools help our team resolve issues faster and more effectively.
Frequently Asked Questions
Find answers to common questions about Acepeak.ai services and solutions
Acepeak.ai provides AI-powered cloud communication solutions, including wholesale VoIP, virtual phone numbers, business phone systems, SIP trunking, and messaging services like Bulk SMS and WhatsApp integration.
It improves communication by offering cost-effective and efficient solutions through AI-powered call routing, increasing productivity and scalability. Its global network enables businesses to easily expand their international reach.
While offering some UCaaS features, Acepeak.ai primarily focuses on providing wholesale voice and infrastructure solutions for other communication providers.
Yes, international calling and wholesale VoIP are core services. They provide high-quality voice termination to over 240 countries with competitive pricing, making them ideal for high-volume traffic.
Acepeak.ai stands out due to its AI-powered smart routing, a focus on carrier-grade infrastructure for other providers, strong security measures, and transparent, commission-free pricing.